Interesting facts about your stay in Gutenbrunn
Inclusive services and important information

Here you will find useful information about your stay, such as check-in and check-out, included services and travel insurance.

Services included

The following services are included:

  • Rich breakfast buffet
  • Entry to the Römertherme from the day of arrival from check in 3:00pm to the day of departure 11:00 a.m. (Monday - Friday day of departure until 3:00 p.m. included holidays not included) *
  • Sauna World *
  • Gym *
  • 1 hour yoga (subject to availability) minimum stay 3 nights*
  • Rental bathrobe and bath towel during the stay
  • pure green bio-vegan cosmetics in the rooms
  • E-bikes for an extra charge
  • Non smoking throughout the hotel
  • Bathrobe walk in the thermal baths
  • Billiard room, trust BAR, table football

* only when booking directly at the hotel

Check in

3:00 p.m. to 7:30 p.m. (late check-in service)

Check out

8:00 a.m. to 11:00 a.m.

travel insurance

we offer during the online booking some insurance


... are unfortunately not allowed in Gutenbrunn

Child policy

Children from 2 years old up to 4 years can be accommodated free of chare in their parents bed. (small double room or standardroom not possible)

Children over 4 years will be charged with a surechare depening on the room type.

Any type of extra bed is upon request and needs to be confirmed by the hotel.

Airport shuttle

Our airport service together with AMD Touristik brings you safely from the airport to the hotel.

To make a booking, please email the following details to the following email address:

Flight number, departure airport, arrival time and flight date

cancellation policy

... all information to avoid additional costs

cancellation policy:

  • free of charge up to 30 days before the date of arrival
  • free of charge up to 120 days before the date of arrival (applies to bookings of 3 rooms or more)

If canceled later or in case of no-show, 100 percent of the total price of the booking will be charged.


A 25% deposit is required upon booking. Mastercard, Visa, Sofortüberweisung, bank transfer and Paypal are accepted as methods of payment.

Taxes and Fees

10% VAT is included

Infrastructure tax and local tax are not included


For guests arriving by car, parking spaces are available at the hotel  Euro 10,00/24hours Mo-SA*(first come first serve - reservation is not possible) or a parking deck at the Römertherme Euro 15,00/24hours right next to the hotel.

wireless Internet access

... is available to you free of charge

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